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Compliance

Consultations are transcribed live, and no recordings or patient information is stored. The data is processed through Microsoft Azure Servers, located in the EU and in the UK. All AI analysis is done within Microsoft Azure in a secure environment, encrypted at rest and in transit.  After a consultation is finished, data is deleted and NO data is stored. A timeout feature further ensures data safety by deleting data after a period of inactivity.

✓ Cyber essentials plus

✓ DSPT

✓ GDPR compliant

✓ HIPPA compliant

Why Data Security Is Important

We are committed to ensuring that we handle sensitive data in the most secure and appropriate way. We work closely with our DPO to ensure that our policies and compliance certificates are up to date. Please contact us if you have any concerns or questions regarding our data security compliance.

What is GDPR?

We are committed to maintaining the highest standards of data protection and privacy. Our policies and procedures are fully compliant with the General Data Protection Regulation (GDPR), ensuring that your personal information is handled with the utmost care and confidentiality. Should you have any concerns or complaints regarding our data practices, please do not hesitate to contact us.

Do We Store Data?

MagicTasks takes your privacy seriously. Here's how we protect your data:


1.    Our desktop app is secure and works mostly on your own computer.
2.    When you speak, the app records your voice locally.  You can also record screenshots of particular areas of your screen and add them. 
3.    The recording and screenshots are sent briefly to our secure EU servers and the audio and image data is immediately deleted from your computer.
4.    Our AI quickly turns your speech and screenshots into useful text and task codes.
5.    We send this information back to your computer right away.
6.    We then delete everything from our servers immediately.
7.    On your computer, the text based data stays only while the consultation/meeting is open.
8.    When you move to the next consultation/meeting all data is erased.

 

This way, your sensitive medical information is always protected, letting you focus on caring for your patients

Timeout Features that Delete Data After Period of Inactivity

To enhance security and protect your privacy, we have implemented timeout features that automatically delete data after a period of inactivity. This proactive measure helps prevent unauthorized access and ensures that your information is always secure.

Cyber Essentials Plus Achieved

We are proud to announce that we have achieved Cyber Essentials Plus certification. This government-backed scheme ensures that we have implemented robust cyber security measures to protect our systems and data from cyber threats. Our commitment to Cyber Essentials Plus demonstrates our dedication to safeguarding your information.

DSPT Achieved

We're pleased to announce that MagicTasks has successfully achieved compliance with the Data Security and Protection Toolkit (DSPT). This UK healthcare standard ensures that we handle your sensitive information with the utmost care and security. By meeting DSPT requirements, we demonstrate our commitment to protecting patient data, maintaining cybersecurity, and adhering to stringent information governance practices. This achievement allows us to securely integrate with NHS systems, enabling MagicTasks to continue providing its innovative consultation transcription and task automation services while safeguarding your confidential medical information. Rest assured, your data is in safe hands with MagicTasks.

Microsoft Azure Servers - Based in the UK and EU, Secure and Safe

Our infrastructure is powered by Microsoft Azure servers, strategically located in the UK and EU. These servers provide top-tier security and compliance, ensuring that your data is stored and processed in accordance with stringent regulatory standards. With Azure's robust security features, you can trust that your data is in safe hands.

HIPAA Compliant

We adhere to the rigorous standards set forth by the Health Insurance Portability and Accountability Act (HIPAA). Our systems and practices are designed to ensure the confidentiality, integrity, and availability of protected health information (PHI). By maintaining HIPAA compliance, we guarantee that your sensitive health data is securely managed and protected.

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